Contact information
We're here to help with anything to do with your order, sizing, delivery or returns.
Email us
This is the fastest way to reach us. We reply to every email within one business day, Monday to Friday.
Phone
+44 7441 426149
Monday to Friday, 9:00 am – 5:00 pm (UK time), excluding public holidays. If we're unable to take your call, please leave a message with your name and order number and we'll get back to you.
Before you get in touch
If your question is about a delivery that's on its way, please have your order number ready — you'll find it in your order confirmation email. For returns, please email us rather than sending an item back, so we can approve the return and send you a prepaid label and the return address.
Company details
Velbrooke is a trading name of LCOSTA ECOM LTD
Registered in England and Wales
Company number: 17411451
Registered office: 483 Green Lanes, London, England, N13 4FG
Our registered office is a correspondence address only. It is not a shop and it does not accept returns or deliveries — please always use the return address we send you by email.