Legal notice
Last updated: 10 September 2026
1. Website operator
This website, velbrooke.com, is owned and operated by:
LCOSTA ECOM LTD
Private company limited by shares, registered in England and Wales
Company number: 17411451
Registered office: 483 Green Lanes, London, England, N13 4FG
Email: contact@velbrooke.com
Velbrooke is a trading name of LCOSTA ECOM LTD. Any contract you enter into through this website is with LCOSTA ECOM LTD.
Our registered office is a registered address for correspondence and is not open to the public. It does not accept goods, returns or deliveries.
2. Responsibility for content
LCOSTA ECOM LTD is responsible for the content published on velbrooke.com. We take care to ensure that the information on this website is accurate and up to date, but we give no warranty that it is complete, current or free from error, and we accept no liability for any loss arising from reliance on it.
We reserve the right to change, correct or remove any content on this website at any time without prior notice.
3. Product images and descriptions
Product photographs, illustrations and descriptions are provided to give a fair impression of the item. Colours may appear differently depending on your screen settings, and styling accessories shown in photographs are not included unless expressly stated in the product description. Sizing information is provided as guidance and small variations between individual garments are normal.
4. Intellectual property
All content on this website — including the Velbrooke name and logo, text, graphics, photographs, product images, page layout, design and software — is the property of LCOSTA ECOM LTD or its content suppliers and is protected by United Kingdom and international copyright, design and trademark law.
You may view, download and print material from this website for your own personal, non-commercial use. You may not reproduce, republish, distribute, sell, licence or otherwise exploit any part of this website for commercial purposes without our prior written consent.
Any third-party names, brands or trademarks mentioned on this website remain the property of their respective owners and are used for descriptive purposes only. Their use does not imply any affiliation with, or endorsement by, those owners.
5. External links
This website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those websites and accept no responsibility for them, for their availability, or for any loss or damage arising from your use of them. The inclusion of a link does not imply endorsement.
6. Availability of the website
We aim to keep this website available at all times, but we do not guarantee uninterrupted access. Access may be suspended temporarily and without notice for maintenance, upgrades, or in the event of a fault or circumstances beyond our control.
7. Privacy and cookies
Information about how we collect, use and protect your personal data, and about the cookies used on this website, is set out in our Privacy Policy.
8. Consumer rights and complaints
Nothing in this notice or in any of our policies affects your statutory rights as a consumer under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
If you wish to make a complaint, please email contact@velbrooke.com with your order number and details of the issue. We aim to acknowledge every complaint within one business day and to resolve it within 14 days.
9. Governing law
This legal notice and any dispute arising from it or from your use of this website are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in the courts of your home nation.
10. Contact
Velbrooke — a trading name of LCOSTA ECOM LTD
Email: contact@velbrooke.com
Registered office: 483 Green Lanes, London, England, N13 4FG
Company number: 17411451